Shipping policy

Track Your Order

Before contacting us about your order status, please use our Order Tracking tab on our website to check the latest updates on your shipment.

Your tracking information will provide the most up-to-date details regarding your order’s progress, including shipping updates and delivery status.

Order Processing

All orders are processed within 3–4 business days after your order has been placed.

Please note that processing times may vary during periods of high demand, promotions, or holiday seasons. We appreciate your patience during these times as our team works to prepare your order as quickly as possible.

Shipping Times

After your order has been processed, delivery typically takes:

Estimated delivery time: 7–12 business days

Please note that shipping times are estimates and may vary depending on your location, customs processing, carrier delays, and other factors outside of our control.

Holiday Season Delays

During busy periods such as holidays, major sales events, and peak shopping seasons, orders may experience additional delays due to increased order volumes and carrier demand.

We recommend placing your order early during these periods to allow extra time for processing and delivery.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow some time for tracking information to update after your order has been dispatched.

Delays Beyond Our Control

While we work hard to ensure your order arrives within the estimated timeframe, delays may occur due to circumstances outside of our control, including:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • High shipping volumes

  • Public holidays

We appreciate your understanding and patience in these situations.

Contact Us

If you have checked your order tracking information and still have questions regarding your shipment, please contact our customer support team through the contact form on our website.